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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Flash Floods = Danger

3/10/2023 (Permalink)

Storm rolling in Spring down pours can lead to flash flooding

The National Weather Service explains that flash flooding is mostly caused by torrential down pours from extreme heavy rain. Depending on many factors – including intensity of rainfall, the location of the downpour, soil type, etc. – the timing of the flood will fluctuate. A flash flood can occur as quickly as 3 hours from a down pour.

Urban areas are more likely to experience flash flooding than rural areas due to the nature of the streets, neighborhoods and buildings. The landscape of a town or city doesn’t allow for runoff in the event of a major rainfall or thunderstorm, leading to water filling low spots very quickly.

In the event your home or commercial property is affected by a flash flood emergency, SERVPRO Duncanville/Desoto is always ready to assist with water cleanup. Our trained professionals are on call 24 hours, 7 days a week to help you when needed.

Are You Storm Season Ready?

2/22/2023 (Permalink)

SERVPRO truck on the move SERVPRO is ready to move when you need us.

Storm season in North Texas is right around the corner. The weather is unpredictable, but there are a few things you can do to be prepared. No one can stop a natural disaster, but you can do your part to protect your home or commercial property.

Debris cleanup can lessen the chance of damage or injury before a severe storm hits. Trim away bushes and trees from your home or commercial property building to reduce the possibility of large limbs falling on your roof. Also, working around your property to remove rotting and dead trees before high winds, along with securing large items will help keep storm damage at bay.

If you are hit with storm damage, SERVPRO Duncanville/Desoto stands ready to assist. We have a 24 hour emergency hotline with trained professionals who will mobilize our SERVPRO technicians to begin working on your Water and Storm damage. To make it ‘Like It Never Happened’.

Winter Weather and Fire Hazards

2/21/2023 (Permalink)

Woman Cleaning Smoke from Ceiling If Fire Damage happens, SERVPRO can help

In winter months, the objective is to keep our home and family warm. However, the luxuries that help provide this warmth can also cause a fire disaster. Do you know what to watch for?

Heating equipment, like space heaters account for half of all fires caused by heating homes between December and February. When in use, space heaters and other heating equipment should be kept at least 3 feet from any flammable material.

A fireplace is a wonderful source of heat during the winter, but also poses a fire risk. To lower the fire potential, check the chimney to make sure there are no clogs and keep all flammable material at least 3 feet from the hearth.

The number one cause of house fires comes from the kitchen. Cooking. We  seem to do a lot of that during the winter season. The best way to keep these kitchen fires from happening is to stay in the kitchen while cooking, and to stay vigilant and alert.

Even with the best of precautions, disasters happen. If this happens in your home, SERVPRO Duncanville/Desoto has the expert training and experience to undo the damage left at your home or commercial property due to a fire damage. Call us today and let us get your home back to 'Like It Never Happened' condition.


2/21/2023 (Permalink)

SERVPRO Professional Come and work with us!

We are hiring at SERVPRO Duncanville/Desoto! Our family owned franchise has been in business for over 37 years and we are excited to offer new employment opportunities to our community. Come and join our team of highly trained professionals that are equipped to help home and business owners in the event of water, fire or storm damage emergencies and mold removal and cleaning services.

Are you looking for a new job? The SERVPRO Duncanville/Desoto team is looking to hire a production manager, along with production technicians. 

If you are ready to move your career to the next level, we want to meet you! Please email your resume to resume.SERVPRO10897@gmail.com for consideration.

When a Water or Fire emergency strike, who do you call?

2/7/2023 (Permalink)

SERVPRO  Takes Emergency Calls SERVPRO 24/7 Emergency Hotline is ready open and ready to assist.

In these late winter months, winter weather can be destructive. When you are personally affected by freezing temperatures, you want help right away. SERVPRO Duncanville/Desoto 24-hour emergency hotline is here to help!

Our Job File Coordinators stand ready to answer your call and to begin the process of alleviating your stress from a Water or Fire Disaster. Aside from being an established localbusiness, SERVPRO of Duncanville/DeSoto is part of a larger, nationwide community of SERVPRO franchises who are ready to partner together when catastrophe strikes.

Winter Storm Elliott in December 2022 and the ice storm of January 2023 hit our area of North Texas hard. Widespread damage from ice and freezing temps made a mess in the metroplex.

Our SERVPRO of Duncanville/DeSoto is ready to roll and help make things "Like it never even happened."With emergency lines open 24/7, we are able to triage your disaster and work quickly to mobilize our expert technicians to assist.

From a small leak in your home that caused water damage to a massive water loss due to water tank failure, we are faster to any size disaster. Count on us to have the equipment, resources, manpower, and expertise to be there for you when you need us the most.

Another Round of Winter Weather in North Texas – Are You Prepared?

1/31/2023 (Permalink)

SERVPRO vans ready to mobilize SERVPRO stands ready to mobilize for your water or fire disaster.

When Mother Nature dishes out the best of winter to us here in North Texas, you can count on SERVPRO Duncanville/Desoto to answer your call.

There are a number of winter weather concerns when it come to owning a home or commercial property. Two of these concerns have to do with Water and Fire emergencies. SERVPRO Duncanville/Desoto is equipped and ready to help you recover from both - to help your life get back to ‘Like It Never Happened’.

 In extreme cold conditions, your home or commercial property’s electrical system will be tested. From running the heater to electric blankets, the electrical system on your home will be running at full capacity. If this strain proves to be too much on your home or commercial property, SERVPRO Duncanville/Desoto is highly trained and ready to assist you 24/7.

Water leaks from burst pipes are another concern when the freezing weather sets in. Whether just a small puddle or a deluge of water that overtakes your home or commercial property, SERVPRO Duncanville/Desoto has all of the equipment and expertise needed to dry out your home or property and restore it to pre-flood conditions.

The forecast for the North Texas area is looking quite cold over the next few days. Take cautions, stay warm and call SERVPRO if the storm brings any Water or Fire Emergencies to you. When Mother Nature dishes out the best of winter to us here in North Texas, you can count on SERVPRO Duncanville/Desoto to respond!

Professional Board Ups

5/1/2019 (Permalink)

You're not in this alone.

Regardless if your home or business has suffered a fire, storm, or other structural loss, let the professionals at SERVPRO of Duncanville / DeSoto lift a burden from your shoulders by handling the boarding up of your damaged property.

If done incorrectly, boarding up your residential or commercial property could cause secondary
damages such as moisture or critter invasion, making the already unpleasant situation worse, and causing the cost of repairs to increase.

In addition to the remediation and restoration services we offer, SERVPRO of Duncanville / DeSoto can board up your damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

Don't hesitate to call us when you need us - we're Here to Help!

Storm Response

5/1/2019 (Permalink)

The calm during and after the storm, SERVPRO of Duncanville / DeSoto is faster to any size disaster.

Aside from being an established local business, SERVPRO of Duncanville / DeSoto is part of a larger, nationwide community of SERVPRO franchises who are ready to partner together when catastrophe strikes.

Harvey, Florence, and Michael were some of the largest, most destructive storms in recent history. Widespread damage from high force winds, massive amounts of rain, and flash flooding caused billions of dollars in damage across the country.

When tragedy hits, SERVPRO of Duncanville / DeSoto is ready to mobilize to help make things "Like it never even happened." 

From a small leak in your home that caused water damage to a massive water loss due to storm waters, we are faster to any size disaster. Count on us to have the equipment, resources, manpower, and expertise to be there for you when you need us the most.

Dryer Fire Risk

4/29/2019 (Permalink)

Reduce the risk of fire by having SERVPRO of Duncanville/DeSoto clean out your ducts and dryer vent.

The Federal Emergency Management Agency cites that 34% of home dryer fires are caused by the dryer vents not being cleaned. 

$35 million annually in property loss is caused by dryer fires. One way to prevent these types of fires is by calling SERVPRO of Duncanville/DeSoto to thoroughly remove dryer lint in the vent and/or air ducts.

The National Fire Protection Agency advises that you clean the lint filter before and after each load, and regularly check to ensure that the outdoor vent flap is not blocked by a bird's nest or other obstacle.

To get an estimate, or schedule a cleaning of your dryer vent and ducts, contact SERVPRO of Duncanville/DeSoto at 972-224-8800 24 hours a day, 7 days a week, 365 days a year. 

Dirty Ducts?

4/29/2019 (Permalink)

Dirty ducts...not dirty duck.

Poor indoor air quality is most often caused by the ventilation system. Many times, the HVAC system runs for awhile without maintenance. Dirty ducts can circulate odors, dust, and mold.

Keeping the HVAC and ductwork clean can potentially extend the longevity of your equipment because that allows it to operate at its highest functionality.

After experiencing smoke or fire damage, or discovering mold, duct cleaning is a crucial part of the restoration process. SERVPRO of Duncanville/DeSoto is equipped to handle this kind of damage, and can often restore the HVAC and ductwork to pre-damage condition.

The SERVPRO® Duct Cleaning System is proven and cost-efficient. For more information on duct
cleaning, or to schedule an appointment, contact SERVPRO of Duncanville/DeSoto at 972-224-8800.

Biohazard & Crime Scene Cleanup

4/29/2019 (Permalink)

In addition to fire and water damage remediation, we also offer crime scene and biohazard cleanup.

SERVPRO of Duncanville/DeSoto is widely recognized as a leading fire and water restoration; not only by their community, but also by insurance companies.

In addition to these services, SERVPRO of Duncanville/DeSoto also offers biohazard and crime scene cleanup to both commercial and residential property owners.

Given the variable potential dangers that are posed by these types of situations, it's wise to let the professionals handle the cleanup. A failure to properly handle and safely dispose of hazardous substances can contribute to unhealthy and even dangerous environments for employees, residents, and property owners.

SERVPRO of Duncanville/DeSoto is specially trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

We can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

State and local regulations vary. If you find yourself needing our services, please contact SERVPRO of Duncanville/DeSoto at 972-224-8800

Smoke Alarms Can Save Your Life

4/26/2019 (Permalink)

Smoke alarms are crucial in helping protect your home and business from fire damage.

According to the National Fire Protection Association (NFPA), smoke alarms save lives when properly installed and maintained. 

At a minimum, there should be a smoke alarm in every bedroom in your home, outside of each sleeping area, and on each level. Additional alarms may be required in larger houses.

To maintain your smoke alarm, test each one on a monthly basis by pushing the "TEST" button. Smoke alarms with non-replaceable batteries should be replaced every decade. For smoke alarms with replaceable batteries, it's advised to switch the batteries out annually, and replace the entire unit every ten years. In the event of a chirp alerting you to a low battery level, take immediate action to replace the old battery with a new one; never disable or completely remove a battery from a smoke alarm. In almost 50% of fires where smoke alarms were present, but did not function properly, this was due to a removed or disconnected battery.

If you require assistance to check, maintain, or replace your smoke detectors, contact your local fire department or an electrician.

Be sure that your household has a plan in place in the event of a fire emergency. Practice fire drills with your family regularly, to ensure that all family members are aware of what to do in case of a fire. 

The Benefits of Portable Fire Extinguishers

4/26/2019 (Permalink)

Portable fire extinguishers are essential tools in fire damage prevention.

When utilized properly, portable fire extinguishers can be essential tools to help save lives and property.

The most effective way to be prepared is to prepare. Begin by reading the instructions on the extinguisher, and familiarize yourself with the directions prior to an actual emergency.

A helpful acronym the National Fire Protection Agency (NFPA) suggests to remember when operating a fire extinguisher is PASS:

P - Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

A - Aim low. Point the extinguisher at the base of the fire.

S - Squeeze the lever slowly and evenly.

S - Sweep the nozzle from side to side.

It's important to note that not all fire extinguishers are good to use on all fires. When selecting your extinguishers, read the label closely to ensure you get the ideal one for the area you're going to be keeping it.

Flooding Hazards

4/26/2019 (Permalink)

According to the National Weather Service, approximately 75% of all Presidential disaster declarations are associated with flooding.

NOAA (National Oceanic and Atmospheric Administration) lists the following as the most common flood hazards in the United States:

  • Flash flooding
  • River flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (caused by wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (caused by heavy rainfall in a dry area)
  • Dam Breaks/Levee Failure

A common misconception is that, because someone hasn't experienced issues with flooding previously, they won't have issues with it in the future. In reality, 20% of the claims paid by the National Flood Insurance Program were for policies in low-risk areas.

If your home or business should be affected by catastrophic water damage, SERVPRO of Duncanville/DeSoto can help. Even better, they can help you prepare in advance by guiding you through creating an Emergency Readiness Profile (ERP). It's our mission to begin cleanup and restoration as quickly as possible, so you can get back to your home or business "Like it never even happened."

SERVPRO of Duncanville/DeSoto is Here to Help

4/26/2019 (Permalink)

SERVPRO of Duncanville/DeSoto is here for you

When fire or water damage impacts your home or business, you want the best in the restoration business to help you make it "Like it never even happened."

Knowing how to get us when you need us is important. Call SERVPRO of Duncanville/DeSoto at 972-224-8800 any time of day, any day of the week, any time of the year, and get the team that's faster to any size disaster.

Whether you're responsible for 1,000 square foot home, or 100,000 square foot industrial space - be ready for the worst; we'll be ready with our best.

Leading the industry in restoring order for homeowners, property managers, and even entire communities after the ravaging effects of water or fire, we are ready to help when you need us most.

Flood Preparedness Checklist

4/26/2019 (Permalink)

Emergencies are never convenient. Be prepared, just in case.

The American Red Cross recommends having the following items packed and ready for use in the event of an evacuation due to flooding:

  • Water - 3+ day supply (one gallon per person per day)
  • Food - 3+ day supply of non-perishable, easy to prepare food
  • Flashlight
  • Battery powered or hand-crank (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid Kit
  • Medications (7 day supply)
  • Medical Items (i.e. hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents
    • medication list
    • pertinent medical information
    • deed/lease to home
    • birth certificates
    • insurance policies
  • Cell phone chargers
  • Family and emergency contact information
  • Cash
  • Emergency blanket
  • Map of the area
  • Baby supplies (i.e. bottles, formula, food, diapers, etc.)
  • Pet supplies (i.e. food, leash, ID, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys/house keys
  • Extra clothing, hat, and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of the damage

This weekend, in the state of Texas, from April 27th - 29th, there is a sales tax holiday for emergency supplies. It'd be a great opportunity to stock up on what you might need to have on hand, in the event of a flood or other emergency event.